The website keeps refreshing continuously, and only stops when I disable the app
To help us better understand and reproduce the reloading issue, could you please provide the following details?
- Which IP address did you use to access your store?
- Were you redirected to the primary market or another market? If another market, please provide its name.
- Which language did you choose at that time?
- Are you using any other translation apps (such as Weglot, Langify, T Lab, etc.)? If yes, please let us know which app(s) are installed and whether they are currently enabled.
Please ensure that the language chosen in point 3 exists in the market mentioned in point 2. If it doesn’t, add it to that market and re-check the issue.
If the problem persists, please share your Shopify domain and the collaborator code so that I can send a collaborator request from my side.
You can find the collaborator code by following Shopify’s guide here: https://help.shopify.com/en/manual/your-account/users/security/collaborator-accounts#collaborator-codes